Technical Support

Business & Product Support

Note:This free services is ONLY valid and limited to registered organization and product licenses sold in Malaysia, Sabah and Sarawak.

We have specially designed a Business and Product Support page to assist you. We will try our best to help you resolve the problems you might encounter in the process. Bina Initiatives Sdn Bhd Technical Support Staff is dedicated to helping you with any related product authorised under our commercial and business portfolio to support product problems and challenges you may encounter.Please kindly include the following required information for us to expedite the respond and reply. We will not respond to incomplete or inaccurate details and reserve the rights to refuse service to anyone.

  • Your full name
  • Your Organization Name
  • Contact number
  • Email
  • Product name and version which you are using
  • Valid Product Serial Number
  • A brief but specific description of your problem encountered
  1. Click to Log In  to create a report ticket or Register, for new user. Enter your Username and valid E-mail address.
  2. Next Log In with the password you received and click to “Create A New Ticket”  button to write-in your title and details in the provided box.
  3. Next click Submit Ticket to send an email automatically to our support@bina-i.com.
Login to Open Support Tickets
Please log in or register.

By submitting this form you agree to Bina Initiatives Sdn Bhd terms of service, disclaimer and policy notices.

Other Business and Product Support includes

  1. Receiving notification of product updates and service packs to keep your software updated.
  2. Access to our Technical Team dedicated only to solve your queries
  3. Quarterly Newsletters
  4. Events and Special Promotional Offers